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Thursday, December 3, 2009

my experience with Paypal for getting money back after got scammed by seller



Have you ever use Paypal for making payment ?

Have you ever scammed via Paypal ?
Have you ever win a dispute in Paypal but you can't get money back because the seller take money from his paypal account and go away ?
I was in this situation two times ,and I took my money back in both .
I know many peoples who suffered the feeling of losing money when he /she got scammed via Paypal . And most of them avoid using Paypal for the buying in internet for the next time . Is it worth for doing that ?
here is my experience when got scammed , I hope this story will be helpful to you ,my friend ,who want to use paypal as payment method .

The first time I sent $250 to a seller in china via ioffer.com website ,transactions was made outside ebay ,so paypal buyer protection policy doesn't work in this case . She sent me a cheap ring instead of a cellphone which I bought . She even added EMS shipping tracking number to paypal . I took photos of the ring I received ,scan shipping bill , and sent all these to this email address : apaccrme@paypal.com ( this is email of anti fraud department in paypal ) . After checking all document I sent , Paypal made a refund for me . It had been 10 days since we made transaction but Paypal still made refund to me .

The second time , I sent $400 to a seller in Australia for buying an iphone . After payment made ,the seller informed me that he sent me the good via Fedex and it would take 7days for arriving ,and he never answered any mail of me later . 7days ,I still got nothing . I opened a disputation in paypal ,they said after 15days without response from seller ,they would decide this case as my favor . After 15 days ,they said me this disputation was decided as my favor and I won in this case ,but seller withdrew money from his account so I got nothing back . I was angry . But I had a trick . I used another email address and mail to this seller for asking about his iphone and want to buy one for my self . He thought me another victim ,so replied me immediately . In mails ,I said I want to know about himself and his paypal address . He answered me that he is legit seller and give me his paypal mail address . His paypal's email when he replied me was changed ,it mean he created another paypal account for scamming . I forwarded all mails I received from this seller to apaccrme@paypal.com and noted that this seller is obviously scammer and I showed that he change his paypal account for scamming. After receiving my mail ,2 hours later ,I got an email from paypal said that base on my emails ,they decided to send money back to me from their fund and they would find the scammer-seller for take money back with the help of police . I got $400 back to my paypal account .

Here are my notices for when using paypal :
1,Try to collect emails address of paypal's departments and mail to them all when you are scammed . In general ,I mailed to all of paypal departments but only apaccrme@paypal.com is responsible for solving my trouble . Ms Selina at apaccrme@paypal.com is very honest and friendly . She's there to hear you .
2, Whatever you say will be nothing if you can't prove or showing any proofs . A shipping bill ,photos of good you receive,emails... are solid proofs for you .
3, In a disputation , you get only 50% to take money back ,if you are unlucky ,you will lose money . So mail to them immediately when you think you are scammed and mail as many as possible .
4, Be patient and friendly , don't mail to paypal with your angry words . In many payment processes I used ,paypal's support is the fastest and honest .

I hope my story is a good example for you if you got scammed . Thanks for reading

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